| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| MCC FAZ |
BDD
BDD
|
51 | 17 |
14.2%
|
1 | 5.9% | 2% | 225,00 DH |
|
CONFIRMATION
confirmation
|
84 | 38 |
31.7%
|
35 | 92.1% | 41.7% | 9 308,00 DH | |
| MCC IMN |
BDD
BDD
|
32 | 17 |
14.2%
|
6 | 35.3% | 18.8% | 1 484,10 DH |
|
CONFIRMATION
confirmation
|
105 | 44 |
36.7%
|
39 | 88.6% | 37.1% | 11 794,00 DH | |
| MCC MRW2 |
BDD
BDD
|
21 | 8 |
6.7%
|
3 | 37.5% | 14.3% | 1 025,00 DH |
|
CONFIRMATION
confirmation
|
118 | 55 |
45.8%
|
43 | 78.2% | 36.4% | 11 113,00 DH | |
| MCC SK |
BDD
BDD
|
78 | 9 |
7.5%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
107 | 51 |
42.5%
|
49 | 96.1% | 45.8% | 15 021,00 DH | |
| MCC SN |
BDD
BDD
|
78 | 34 |
28.3%
|
4 | 11.8% | 5.1% | 849,10 DH |
|
CONFIRMATION
confirmation
|
82 | 29 |
24.2%
|
26 | 89.7% | 31.7% | 7 248,00 DH | |
| TOTAL CONFIRMATION | 496 | 217 | - | 192 | 88.5% | 38.7% | 54 484,00 DH | |
| TOTAL BDD | 260 | 85 | - | 14 | 16.5% | 5.4% | 3 583,20 DH | |
| TOTAL GÉNÉRAL | 756 | 302 | - | 206 | 68.2% | 27.2% | 58 067,20 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
52 | 17 |
0.5%
|
13 | 76.5% | 25% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1420 | 211 |
6.8%
|
84 | 39.8% | 5.9% | 27 340,00 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
713 | 264 |
8.5%
|
38 | 14.4% | 5.3% | 10 068,40 DH |
|
CONFIRMATION
confirmation
|
2756 | 1236 |
39.6%
|
1070 | 86.6% | 38.8% | 297 530,00 DH | |
| MCC IMN |
BDD
BDD
|
609 | 289 |
9.3%
|
58 | 20.1% | 9.5% | 15 376,40 DH |
|
CONFIRMATION
confirmation
|
2849 | 1072 |
34.4%
|
926 | 86.4% | 32.5% | 258 963,00 DH | |
| MCC MRW2 |
BDD
BDD
|
499 | 107 |
3.4%
|
45 | 42.1% | 9% | 11 734,10 DH |
|
CONFIRMATION
confirmation
|
3049 | 1321 |
42.3%
|
1126 | 85.2% | 36.9% | 309 079,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3369 | 1344 |
43.1%
|
1224 | 91.1% | 36.3% | 331 803,00 DH | |
| MCC SN |
BDD
BDD
|
895 | 311 |
10%
|
48 | 15.4% | 5.4% | 14 447,10 DH |
|
CONFIRMATION
confirmation
|
2513 | 905 |
29%
|
753 | 83.2% | 30% | 207 980,00 DH | |
| TOTAL CONFIRMATION | 14589 | 5896 | - | 5112 | 86.7% | 35% | 1 409 203,00 DH | |
| TOTAL BDD | 4959 | 1273 | - | 321 | 25.2% | 6.5% | 90 851,10 DH | |
| TOTAL GÉNÉRAL | 19548 | 7169 | - | 5433 | 75.8% | 27.8% | 1 500 054,10 DH | |