| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO RNY |
BDD
BDD
|
101 | 16 |
13.3%
|
6 | 37.5% | 5.9% | 2 000,00 DH |
| MCC FAZ |
BDD
BDD
|
19 | 6 |
5%
|
2 | 33.3% | 10.5% | 511,20 DH |
|
CONFIRMATION
confirmation
|
135 | 57 |
47.5%
|
49 | 86% | 36.3% | 14 198,00 DH | |
| MCC IMN |
BDD
BDD
|
5 | 3 |
2.5%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
133 | 54 |
45%
|
47 | 87% | 35.3% | 12 292,00 DH | |
| MCC MRW2 |
BDD
BDD
|
4 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
189 | 76 |
63.3%
|
69 | 90.8% | 36.5% | 19 569,00 DH | |
| MCC SK |
BDD
BDD
|
11 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
213 | 75 |
62.5%
|
70 | 93.3% | 32.9% | 18 483,00 DH | |
| MCC SN |
BDD
BDD
|
16 | 9 |
7.5%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
176 | 62 |
51.7%
|
51 | 82.3% | 29% | 14 196,00 DH | |
| TOTAL CONFIRMATION | 846 | 324 | - | 286 | 88.3% | 33.8% | 78 738,00 DH | |
| TOTAL BDD | 156 | 34 | - | 8 | 23.5% | 5.1% | 2 511,20 DH | |
| TOTAL GÉNÉRAL | 1002 | 358 | - | 294 | 82.1% | 29.3% | 81 249,20 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1217 | 186 |
6%
|
75 | 40.3% | 6.2% | 25 333,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
708 | 263 |
8.4%
|
37 | 14.1% | 5.2% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2486 | 1094 |
35.1%
|
946 | 86.5% | 38.1% | 264 309,00 DH | |
| MCC IMN |
BDD
BDD
|
602 | 286 |
9.2%
|
57 | 19.9% | 9.5% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2586 | 961 |
30.8%
|
826 | 86% | 31.9% | 231 311,00 DH | |
| MCC MRW2 |
BDD
BDD
|
499 | 107 |
3.4%
|
45 | 42.1% | 9% | 11 734,10 DH |
|
CONFIRMATION
confirmation
|
2946 | 1271 |
40.7%
|
1083 | 85.2% | 36.8% | 298 197,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
895 | 311 |
10%
|
48 | 15.4% | 5.4% | 14 447,10 DH |
|
CONFIRMATION
confirmation
|
2182 | 769 |
24.6%
|
642 | 83.5% | 29.4% | 177 334,00 DH | |
| TOTAL CONFIRMATION | 13384 | 5362 | - | 4649 | 86.7% | 34.7% | 1 285 006,00 DH | |
| TOTAL BDD | 4744 | 1244 | - | 310 | 24.9% | 6.5% | 88 219,70 DH | |
| TOTAL GÉNÉRAL | 18128 | 6606 | - | 4959 | 75.1% | 27.4% | 1 373 225,70 DH | |