| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO RNY |
BDD
BDD
|
89 | 17 |
14.2%
|
4 | 23.5% | 4.5% | 1 253,20 DH |
| MCC FAZ |
BDD
BDD
|
3 | 1 |
0.8%
|
1 | 100% | 33.3% | 225,00 DH |
|
CONFIRMATION
confirmation
|
144 | 61 |
50.8%
|
51 | 83.6% | 35.4% | 15 209,00 DH | |
| MCC IMN |
BDD
BDD
|
15 | 6 |
5%
|
2 | 33.3% | 13.3% | 675,00 DH |
|
CONFIRMATION
confirmation
|
151 | 49 |
40.8%
|
39 | 79.6% | 25.8% | 10 726,00 DH | |
| MCC MRW2 |
BDD
BDD
|
16 | 5 |
4.2%
|
3 | 60% | 18.8% | 675,00 DH |
|
CONFIRMATION
confirmation
|
159 | 76 |
63.3%
|
60 | 78.9% | 37.7% | 15 287,00 DH | |
| MCC SK |
BDD
BDD
|
30 | 3 |
2.5%
|
2 | 66.7% | 6.7% | 403,20 DH |
|
CONFIRMATION
confirmation
|
201 | 81 |
67.5%
|
70 | 86.4% | 34.8% | 18 999,00 DH | |
| MCC SN |
BDD
BDD
|
48 | 11 |
9.2%
|
2 | 18.2% | 4.2% | 900,00 DH |
|
CONFIRMATION
confirmation
|
161 | 54 |
45%
|
42 | 77.8% | 26.1% | 12 349,00 DH | |
| TOTAL CONFIRMATION | 816 | 321 | - | 262 | 81.6% | 32.1% | 72 570,00 DH | |
| TOTAL BDD | 201 | 43 | - | 14 | 32.6% | 7% | 4 131,40 DH | |
| TOTAL GÉNÉRAL | 1017 | 364 | - | 276 | 75.8% | 27.1% | 76 701,40 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1150 | 177 |
5.7%
|
71 | 40.1% | 6.2% | 24 433,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
691 | 254 |
8.1%
|
37 | 14.6% | 5.4% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2363 | 1042 |
33.4%
|
904 | 86.8% | 38.3% | 253 109,00 DH | |
| MCC IMN |
BDD
BDD
|
587 | 280 |
9%
|
57 | 20.4% | 9.7% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2474 | 937 |
30%
|
804 | 85.8% | 32.5% | 225 013,00 DH | |
| MCC MRW2 |
BDD
BDD
|
485 | 102 |
3.3%
|
42 | 41.2% | 8.7% | 11 034,10 DH |
|
CONFIRMATION
confirmation
|
2794 | 1214 |
38.9%
|
1034 | 85.2% | 37% | 284 029,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
848 | 298 |
9.6%
|
44 | 14.8% | 5.2% | 13 547,10 DH |
|
CONFIRMATION
confirmation
|
2041 | 716 |
22.9%
|
596 | 83.2% | 29.2% | 164 591,00 DH | |
| TOTAL CONFIRMATION | 12856 | 5176 | - | 4490 | 86.7% | 34.9% | 1 240 597,00 DH | |
| TOTAL BDD | 4584 | 1202 | - | 299 | 24.9% | 6.5% | 85 719,70 DH | |
| TOTAL GÉNÉRAL | 17440 | 6378 | - | 4789 | 75.1% | 27.5% | 1 326 316,70 DH | |