| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 250,00 DH |
| MCC FAZ |
BDD
BDD
|
70 | 22 |
18.3%
|
3 | 13.6% | 4.3% | 764,10 DH |
|
CONFIRMATION
confirmation
|
103 | 40 |
33.3%
|
37 | 92.5% | 35.9% | 9 153,00 DH | |
| MCC IMN |
BDD
BDD
|
52 | 26 |
21.7%
|
8 | 30.8% | 15.4% | 1 775,00 DH |
|
CONFIRMATION
confirmation
|
97 | 38 |
31.7%
|
28 | 73.7% | 28.9% | 7 433,00 DH | |
| MCC MRW2 |
BDD
BDD
|
33 | 3 |
2.5%
|
2 | 66.7% | 6.1% | 450,00 DH |
|
CONFIRMATION
confirmation
|
119 | 52 |
43.3%
|
45 | 86.5% | 37.8% | 12 503,00 DH | |
| MCC SK |
BDD
BDD
|
78 | 10 |
8.3%
|
3 | 30% | 3.8% | 723,20 DH |
|
CONFIRMATION
confirmation
|
116 | 48 |
40%
|
44 | 91.7% | 37.9% | 12 326,00 DH | |
| MCC SN |
BDD
BDD
|
85 | 24 |
20%
|
4 | 16.7% | 4.7% | 900,00 DH |
|
CONFIRMATION
confirmation
|
98 | 36 |
30%
|
32 | 88.9% | 32.7% | 8 362,00 DH | |
| TOTAL CONFIRMATION | 533 | 214 | - | 186 | 86.9% | 34.9% | 49 777,00 DH | |
| TOTAL BDD | 319 | 86 | - | 21 | 24.4% | 6.6% | 4 862,30 DH | |
| TOTAL GÉNÉRAL | 852 | 300 | - | 207 | 69% | 24.3% | 54 639,30 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1196 | 184 |
5.9%
|
73 | 39.7% | 6.1% | 24 883,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
700 | 258 |
8.3%
|
37 | 14.3% | 5.3% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2434 | 1072 |
34.4%
|
928 | 86.6% | 38.1% | 259 892,00 DH | |
| MCC IMN |
BDD
BDD
|
597 | 283 |
9.1%
|
57 | 20.1% | 9.5% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2547 | 958 |
30.7%
|
823 | 85.9% | 32.3% | 230 262,00 DH | |
| MCC MRW2 |
BDD
BDD
|
488 | 104 |
3.3%
|
44 | 42.3% | 9% | 11 509,10 DH |
|
CONFIRMATION
confirmation
|
2897 | 1255 |
40.2%
|
1067 | 85% | 36.8% | 293 006,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
861 | 300 |
9.6%
|
44 | 14.7% | 5.1% | 13 547,10 DH |
|
CONFIRMATION
confirmation
|
2123 | 751 |
24.1%
|
625 | 83.2% | 29.4% | 172 996,00 DH | |
| TOTAL CONFIRMATION | 13185 | 5303 | - | 4595 | 86.6% | 34.9% | 1 270 011,00 DH | |
| TOTAL BDD | 4665 | 1220 | - | 303 | 24.8% | 6.5% | 86 644,70 DH | |
| TOTAL GÉNÉRAL | 17850 | 6523 | - | 4898 | 75.1% | 27.4% | 1 356 655,70 DH | |