| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
2 | 2 |
1.7%
|
2 | 100% | 100% | 403,20 DH |
| MCC FAZ |
BDD
BDD
|
47 | 18 |
15%
|
3 | 16.7% | 6.4% | 675,00 DH |
|
CONFIRMATION
confirmation
|
109 | 38 |
31.7%
|
33 | 86.8% | 30.3% | 8 378,00 DH | |
| MCC IMN |
BDD
BDD
|
43 | 26 |
21.7%
|
4 | 15.4% | 9.3% | 925,00 DH |
|
CONFIRMATION
confirmation
|
105 | 35 |
29.2%
|
27 | 77.1% | 25.7% | 7 267,00 DH | |
| MCC MRW2 |
BDD
BDD
|
23 | 10 |
8.3%
|
5 | 50% | 21.7% | 1 459,10 DH |
|
CONFIRMATION
confirmation
|
126 | 59 |
49.2%
|
47 | 79.7% | 37.3% | 14 147,00 DH | |
| MCC SK |
BDD
BDD
|
63 | 8 |
6.7%
|
4 | 50% | 6.3% | 1 328,20 DH |
|
CONFIRMATION
confirmation
|
141 | 56 |
46.7%
|
52 | 92.9% | 36.9% | 13 536,00 DH | |
| MCC SN |
BDD
BDD
|
86 | 29 |
24.2%
|
2 | 6.9% | 2.3% | 700,00 DH |
|
CONFIRMATION
confirmation
|
121 | 50 |
41.7%
|
39 | 78% | 32.2% | 11 071,00 DH | |
| TOTAL CONFIRMATION | 602 | 238 | - | 198 | 83.2% | 32.9% | 54 399,00 DH | |
| TOTAL BDD | 264 | 93 | - | 20 | 21.5% | 7.6% | 5 490,50 DH | |
| TOTAL GÉNÉRAL | 866 | 331 | - | 218 | 65.9% | 25.2% | 59 889,50 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1200 | 184 |
5.9%
|
73 | 39.7% | 6.1% | 24 883,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
703 | 261 |
8.4%
|
37 | 14.2% | 5.3% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2442 | 1074 |
34.4%
|
930 | 86.6% | 38.1% | 260 331,00 DH | |
| MCC IMN |
BDD
BDD
|
602 | 286 |
9.2%
|
57 | 19.9% | 9.5% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2550 | 959 |
30.7%
|
824 | 85.9% | 32.3% | 230 712,00 DH | |
| MCC MRW2 |
BDD
BDD
|
495 | 106 |
3.4%
|
44 | 41.5% | 8.9% | 11 509,10 DH |
|
CONFIRMATION
confirmation
|
2902 | 1259 |
40.4%
|
1071 | 85.1% | 36.9% | 294 006,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
879 | 304 |
9.7%
|
46 | 15.1% | 5.2% | 13 997,10 DH |
|
CONFIRMATION
confirmation
|
2129 | 755 |
24.2%
|
628 | 83.2% | 29.5% | 173 746,00 DH | |
| TOTAL CONFIRMATION | 13207 | 5314 | - | 4605 | 86.7% | 34.9% | 1 272 650,00 DH | |
| TOTAL BDD | 4702 | 1232 | - | 305 | 24.8% | 6.5% | 87 094,70 DH | |
| TOTAL GÉNÉRAL | 17909 | 6546 | - | 4910 | 75% | 27.4% | 1 359 744,70 DH | |