| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| MCC FAZ |
BDD
BDD
|
21 | 9 |
7.5%
|
1 | 11.1% | 4.8% | 225,00 DH |
|
CONFIRMATION
confirmation
|
65 | 29 |
24.2%
|
24 | 82.8% | 36.9% | 6 028,00 DH | |
| MCC IMN |
BDD
BDD
|
35 | 18 |
15%
|
4 | 22.2% | 11.4% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
142 | 48 |
40%
|
42 | 87.5% | 29.6% | 11 286,00 DH | |
| MCC MRW2 |
BDD
BDD
|
22 | 4 |
3.3%
|
3 | 75% | 13.6% | 675,00 DH |
|
CONFIRMATION
confirmation
|
131 | 60 |
50%
|
47 | 78.3% | 35.9% | 13 221,00 DH | |
| MCC SK |
BDD
BDD
|
42 | 3 |
2.5%
|
2 | 66.7% | 4.8% | 425,00 DH |
|
CONFIRMATION
confirmation
|
156 | 65 |
54.2%
|
60 | 92.3% | 38.5% | 16 210,00 DH | |
| MCC SN |
BDD
BDD
|
74 | 12 |
10%
|
4 | 33.3% | 5.4% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
131 | 45 |
37.5%
|
38 | 84.4% | 29% | 9 489,00 DH | |
| TOTAL CONFIRMATION | 625 | 247 | - | 211 | 85.4% | 33.8% | 56 234,00 DH | |
| TOTAL BDD | 194 | 46 | - | 14 | 30.4% | 7.2% | 3 575,00 DH | |
| TOTAL GÉNÉRAL | 819 | 293 | - | 225 | 76.8% | 27.5% | 59 809,00 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1201 | 184 |
5.9%
|
73 | 39.7% | 6.1% | 24 883,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
708 | 263 |
8.4%
|
37 | 14.1% | 5.2% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2457 | 1081 |
34.6%
|
936 | 86.6% | 38.1% | 261 720,00 DH | |
| MCC IMN |
BDD
BDD
|
602 | 286 |
9.2%
|
57 | 19.9% | 9.5% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2566 | 959 |
30.7%
|
824 | 85.9% | 32.1% | 230 712,00 DH | |
| MCC MRW2 |
BDD
BDD
|
499 | 107 |
3.4%
|
45 | 42.1% | 9% | 11 734,10 DH |
|
CONFIRMATION
confirmation
|
2907 | 1263 |
40.5%
|
1075 | 85.1% | 37% | 295 355,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
887 | 308 |
9.9%
|
46 | 14.9% | 5.2% | 13 997,10 DH |
|
CONFIRMATION
confirmation
|
2129 | 755 |
24.2%
|
628 | 83.2% | 29.5% | 173 746,00 DH | |
| TOTAL CONFIRMATION | 13243 | 5325 | - | 4615 | 86.7% | 34.8% | 1 275 388,00 DH | |
| TOTAL BDD | 4720 | 1239 | - | 306 | 24.7% | 6.5% | 87 319,70 DH | |
| TOTAL GÉNÉRAL | 17963 | 6564 | - | 4921 | 75% | 27.4% | 1 362 707,70 DH | |