| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| MCC FAZ |
BDD
BDD
|
21 | 9 |
7.5%
|
1 | 11.1% | 4.8% | 225,00 DH |
|
CONFIRMATION
confirmation
|
65 | 29 |
24.2%
|
24 | 82.8% | 36.9% | 6 028,00 DH | |
| MCC IMN |
BDD
BDD
|
35 | 18 |
15%
|
4 | 22.2% | 11.4% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
142 | 48 |
40%
|
42 | 87.5% | 29.6% | 11 286,00 DH | |
| MCC MRW2 |
BDD
BDD
|
22 | 4 |
3.3%
|
3 | 75% | 13.6% | 675,00 DH |
|
CONFIRMATION
confirmation
|
131 | 60 |
50%
|
47 | 78.3% | 35.9% | 13 221,00 DH | |
| MCC SK |
BDD
BDD
|
42 | 3 |
2.5%
|
2 | 66.7% | 4.8% | 425,00 DH |
|
CONFIRMATION
confirmation
|
156 | 65 |
54.2%
|
60 | 92.3% | 38.5% | 16 210,00 DH | |
| MCC SN |
BDD
BDD
|
74 | 12 |
10%
|
4 | 33.3% | 5.4% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
131 | 45 |
37.5%
|
38 | 84.4% | 29% | 9 489,00 DH | |
| TOTAL CONFIRMATION | 625 | 247 | - | 211 | 85.4% | 33.8% | 56 234,00 DH | |
| TOTAL BDD | 194 | 46 | - | 14 | 30.4% | 7.2% | 3 575,00 DH | |
| TOTAL GÉNÉRAL | 819 | 293 | - | 225 | 76.8% | 27.5% | 59 809,00 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
52 | 17 |
0.5%
|
13 | 76.5% | 25% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1420 | 211 |
6.8%
|
84 | 39.8% | 5.9% | 27 340,00 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
713 | 264 |
8.5%
|
38 | 14.4% | 5.3% | 10 068,40 DH |
|
CONFIRMATION
confirmation
|
2756 | 1236 |
39.6%
|
1070 | 86.6% | 38.8% | 297 530,00 DH | |
| MCC IMN |
BDD
BDD
|
609 | 289 |
9.3%
|
58 | 20.1% | 9.5% | 15 376,40 DH |
|
CONFIRMATION
confirmation
|
2849 | 1072 |
34.4%
|
926 | 86.4% | 32.5% | 258 963,00 DH | |
| MCC MRW2 |
BDD
BDD
|
499 | 107 |
3.4%
|
45 | 42.1% | 9% | 11 734,10 DH |
|
CONFIRMATION
confirmation
|
3049 | 1321 |
42.3%
|
1126 | 85.2% | 36.9% | 309 079,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3369 | 1344 |
43.1%
|
1224 | 91.1% | 36.3% | 331 803,00 DH | |
| MCC SN |
BDD
BDD
|
895 | 311 |
10%
|
48 | 15.4% | 5.4% | 14 447,10 DH |
|
CONFIRMATION
confirmation
|
2513 | 905 |
29%
|
753 | 83.2% | 30% | 207 980,00 DH | |
| TOTAL CONFIRMATION | 14589 | 5896 | - | 5112 | 86.7% | 35% | 1 409 203,00 DH | |
| TOTAL BDD | 4959 | 1273 | - | 321 | 25.2% | 6.5% | 90 851,10 DH | |
| TOTAL GÉNÉRAL | 19548 | 7169 | - | 5433 | 75.8% | 27.8% | 1 500 054,10 DH | |