| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| MCC FAZ |
BDD
BDD
|
11 | 8 |
6.7%
|
3 | 37.5% | 27.3% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
150 | 54 |
45%
|
49 | 90.7% | 32.7% | 14 021,00 DH | |
| MCC IMN |
BDD
BDD
|
26 | 7 |
5.8%
|
2 | 28.6% | 7.7% | 539,10 DH |
|
CONFIRMATION
confirmation
|
150 | 55 |
45.8%
|
45 | 81.8% | 30% | 11 781,00 DH | |
| MCC MRW2 |
BDD
BDD
|
33 | 5 |
4.2%
|
1 | 20% | 3% | 225,00 DH |
|
CONFIRMATION
confirmation
|
142 | 55 |
45.8%
|
50 | 90.9% | 35.2% | 13 417,00 DH | |
| MCC SK |
BDD
BDD
|
30 | 4 |
3.3%
|
4 | 100% | 13.3% | 898,20 DH |
|
CONFIRMATION
confirmation
|
193 | 69 |
57.5%
|
61 | 88.4% | 31.6% | 16 214,00 DH | |
| MCC SN |
BDD
BDD
|
32 | 7 |
5.8%
|
3 | 42.9% | 9.4% | 1 599,00 DH |
|
CONFIRMATION
confirmation
|
177 | 64 |
53.3%
|
53 | 82.8% | 29.9% | 14 253,00 DH | |
| TOTAL CONFIRMATION | 812 | 297 | - | 258 | 86.9% | 31.8% | 69 686,00 DH | |
| TOTAL BDD | 132 | 31 | - | 13 | 41.9% | 9.8% | 4 386,30 DH | |
| TOTAL GÉNÉRAL | 944 | 328 | - | 271 | 82.6% | 28.7% | 74 072,30 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1210 | 185 |
5.9%
|
74 | 40% | 6.1% | 25 108,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
708 | 263 |
8.4%
|
37 | 14.1% | 5.2% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2462 | 1083 |
34.7%
|
937 | 86.5% | 38.1% | 261 970,00 DH | |
| MCC IMN |
BDD
BDD
|
602 | 286 |
9.2%
|
57 | 19.9% | 9.5% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2575 | 959 |
30.7%
|
824 | 85.9% | 32% | 230 712,00 DH | |
| MCC MRW2 |
BDD
BDD
|
499 | 107 |
3.4%
|
45 | 42.1% | 9% | 11 734,10 DH |
|
CONFIRMATION
confirmation
|
2916 | 1263 |
40.5%
|
1075 | 85.1% | 36.9% | 295 355,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
887 | 308 |
9.9%
|
46 | 14.9% | 5.2% | 13 997,10 DH |
|
CONFIRMATION
confirmation
|
2152 | 758 |
24.3%
|
631 | 83.2% | 29.3% | 174 496,00 DH | |
| TOTAL CONFIRMATION | 13289 | 5330 | - | 4619 | 86.7% | 34.8% | 1 276 388,00 DH | |
| TOTAL BDD | 4729 | 1240 | - | 307 | 24.8% | 6.5% | 87 544,70 DH | |
| TOTAL GÉNÉRAL | 18018 | 6570 | - | 4926 | 75% | 27.3% | 1 363 932,70 DH | |