| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 129,10 DH |
| MCC FAZ |
BDD
BDD
|
66 | 25 |
20.8%
|
2 | 8% | 3% | 450,00 DH |
|
CONFIRMATION
confirmation
|
80 | 34 |
28.3%
|
28 | 82.4% | 35% | 8 613,00 DH | |
| MCC IMN |
BDD
BDD
|
46 | 28 |
23.3%
|
7 | 25% | 15.2% | 2 025,00 DH |
|
CONFIRMATION
confirmation
|
81 | 32 |
26.7%
|
29 | 90.6% | 35.8% | 8 865,00 DH | |
| MCC MRW2 |
BDD
BDD
|
34 | 13 |
10.8%
|
3 | 23.1% | 8.8% | 900,00 DH |
|
CONFIRMATION
confirmation
|
86 | 36 |
30%
|
32 | 88.9% | 37.2% | 8 542,00 DH | |
| MCC SK |
BDD
BDD
|
65 | 1 |
0.8%
|
1 | 100% | 1.5% | 225,00 DH |
|
CONFIRMATION
confirmation
|
132 | 51 |
42.5%
|
47 | 92.2% | 35.6% | 12 495,00 DH | |
| MCC SN |
BDD
BDD
|
86 | 45 |
37.5%
|
3 | 6.7% | 3.5% | 875,00 DH |
|
CONFIRMATION
confirmation
|
106 | 31 |
25.8%
|
29 | 93.5% | 27.4% | 7 417,00 DH | |
| TOTAL CONFIRMATION | 485 | 184 | - | 165 | 89.7% | 34% | 45 932,00 DH | |
| TOTAL BDD | 298 | 113 | - | 17 | 15% | 5.7% | 4 604,10 DH | |
| TOTAL GÉNÉRAL | 783 | 297 | - | 182 | 61.3% | 23.2% | 50 536,10 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
31 | 15 |
0.5%
|
12 | 80% | 38.7% | 3 032,30 DH |
|
CONFIRMATION
confirmation
|
51 | 16 |
0.5%
|
13 | 81.3% | 25.5% | 3 848,00 DH | |
| IKKO RNY |
BDD
BDD
|
1217 | 186 |
6%
|
75 | 40.3% | 6.2% | 25 333,60 DH |
|
CONFIRMATION
confirmation
|
1 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
708 | 263 |
8.4%
|
37 | 14.1% | 5.2% | 9 843,40 DH |
|
CONFIRMATION
confirmation
|
2486 | 1094 |
35.1%
|
946 | 86.5% | 38.1% | 264 309,00 DH | |
| MCC IMN |
BDD
BDD
|
602 | 286 |
9.2%
|
57 | 19.9% | 9.5% | 14 976,40 DH |
|
CONFIRMATION
confirmation
|
2586 | 961 |
30.8%
|
826 | 86% | 31.9% | 231 311,00 DH | |
| MCC MRW2 |
BDD
BDD
|
499 | 107 |
3.4%
|
45 | 42.1% | 9% | 11 734,10 DH |
|
CONFIRMATION
confirmation
|
2946 | 1271 |
40.7%
|
1083 | 85.2% | 36.8% | 298 197,00 DH | |
| MCC SK |
BDD
BDD
|
792 | 76 |
2.4%
|
36 | 47.4% | 4.5% | 8 852,80 DH |
|
CONFIRMATION
confirmation
|
3132 | 1250 |
40.1%
|
1139 | 91.1% | 36.4% | 310 007,00 DH | |
| MCC SN |
BDD
BDD
|
895 | 311 |
10%
|
48 | 15.4% | 5.4% | 14 447,10 DH |
|
CONFIRMATION
confirmation
|
2182 | 769 |
24.6%
|
642 | 83.5% | 29.4% | 177 334,00 DH | |
| TOTAL CONFIRMATION | 13384 | 5362 | - | 4649 | 86.7% | 34.7% | 1 285 006,00 DH | |
| TOTAL BDD | 4744 | 1244 | - | 310 | 24.9% | 6.5% | 88 219,70 DH | |
| TOTAL GÉNÉRAL | 18128 | 6606 | - | 4959 | 75.1% | 27.4% | 1 373 225,70 DH | |