| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
84 | 14 |
11.7%
|
8 | 57.1% | 9.5% | 2 389,10 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
19 | 9 |
7.5%
|
1 | 11.1% | 5.3% | 225,00 DH |
|
CONFIRMATION
confirmation
|
99 | 48 |
40%
|
44 | 91.7% | 44.4% | 12 952,00 DH | |
| MCC IMN |
BDD
BDD
|
57 | 28 |
23.3%
|
4 | 14.3% | 7% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
85 | 27 |
22.5%
|
24 | 88.9% | 28.2% | 6 377,00 DH | |
| MCC MUS |
BDD
BDD
|
50 | 25 |
20.8%
|
1 | 4% | 2% | 150,00 DH |
|
CONFIRMATION
confirmation
|
54 | 27 |
22.5%
|
22 | 81.5% | 40.7% | 5 500,00 DH | |
| MCC SK |
BDD
BDD
|
55 | 6 |
5%
|
3 | 50% | 5.5% | 675,00 DH |
|
CONFIRMATION
confirmation
|
136 | 59 |
49.2%
|
54 | 91.5% | 39.7% | 14 592,00 DH | |
| MCC SN |
BDD
BDD
|
47 | 14 |
11.7%
|
2 | 14.3% | 4.3% | 450,00 DH |
|
CONFIRMATION
confirmation
|
124 | 45 |
37.5%
|
37 | 82.2% | 29.8% | 11 586,00 DH | |
| TOTAL CONFIRMATION | 499 | 207 | - | 181 | 87.4% | 36.3% | 51 007,00 DH | |
| TOTAL BDD | 312 | 96 | - | 19 | 19.8% | 6.1% | 5 014,10 DH | |
| TOTAL GÉNÉRAL | 811 | 303 | - | 200 | 66% | 24.7% | 56 021,10 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
3583 | 361 |
11.6%
|
165 | 45.7% | 4.6% | 53 798,60 DH |
| IKKO RNY |
BDD
BDD
|
125 | 19 |
0.6%
|
7 | 36.8% | 5.6% | 2 122,20 DH |
|
CONFIRMATION
confirmation
|
41 | 41 |
1.3%
|
0 | 0% | 0% | 0,00 DH | |
| MCC AMN |
BDD
BDD
|
2 | 2 |
0.1%
|
2 | 100% | 100% | 700,00 DH |
|
CONFIRMATION
confirmation
|
2 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
717 | 350 |
11.2%
|
71 | 20.3% | 9.9% | 19 746,70 DH |
|
CONFIRMATION
confirmation
|
1971 | 887 |
28.4%
|
790 | 89.1% | 40.1% | 219 286,00 DH | |
| MCC IMN |
BDD
BDD
|
911 | 434 |
13.9%
|
72 | 16.6% | 7.9% | 18 971,30 DH |
|
CONFIRMATION
confirmation
|
2751 | 1138 |
36.5%
|
1001 | 88% | 36.4% | 283 826,00 DH | |
| MCC MRW2 |
BDD
BDD
|
583 | 110 |
3.5%
|
39 | 35.5% | 6.7% | 9 673,20 DH |
|
CONFIRMATION
confirmation
|
2643 | 1165 |
37.3%
|
978 | 83.9% | 37% | 269 680,00 DH | |
| MCC MUS |
BDD
BDD
|
320 | 174 |
5.6%
|
12 | 6.9% | 3.8% | 2 850,00 DH |
|
CONFIRMATION
confirmation
|
580 | 231 |
7.4%
|
196 | 84.8% | 33.8% | 55 939,00 DH | |
| MCC SK |
BDD
BDD
|
1040 | 118 |
3.8%
|
70 | 59.3% | 6.7% | 19 618,50 DH |
|
CONFIRMATION
confirmation
|
3444 | 1496 |
47.9%
|
1359 | 90.8% | 39.5% | 371 166,00 DH | |
| MCC SN |
BDD
BDD
|
967 | 264 |
8.5%
|
49 | 18.6% | 5.1% | 13 656,30 DH |
|
CONFIRMATION
confirmation
|
2474 | 1029 |
33%
|
858 | 83.4% | 34.7% | 240 884,00 DH | |
| TOTAL CONFIRMATION | 13906 | 5988 | - | 5182 | 86.5% | 37.3% | 1 440 781,00 DH | |
| TOTAL BDD | 8248 | 1832 | - | 487 | 26.6% | 5.9% | 141 136,80 DH | |
| TOTAL GÉNÉRAL | 22154 | 7820 | - | 5669 | 72.5% | 25.6% | 1 581 917,80 DH | |