| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
104 | 17 |
14.2%
|
6 | 35.3% | 5.8% | 1 777,20 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
2 | 2 |
1.7%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
41 | 17 |
14.2%
|
5 | 29.4% | 12.2% | 1 175,00 DH |
|
CONFIRMATION
confirmation
|
104 | 41 |
34.2%
|
37 | 90.2% | 35.6% | 10 322,00 DH | |
| MCC IMN |
BDD
BDD
|
56 | 28 |
23.3%
|
6 | 21.4% | 10.7% | 1 350,00 DH |
|
CONFIRMATION
confirmation
|
85 | 36 |
30%
|
32 | 88.9% | 37.6% | 8 997,00 DH | |
| MCC MUS |
BDD
BDD
|
60 | 38 |
31.7%
|
3 | 7.9% | 5% | 675,00 DH |
|
CONFIRMATION
confirmation
|
89 | 36 |
30%
|
31 | 86.1% | 34.8% | 8 609,00 DH | |
| MCC SK |
BDD
BDD
|
64 | 5 |
4.2%
|
3 | 60% | 4.7% | 1 236,20 DH |
|
CONFIRMATION
confirmation
|
137 | 54 |
45%
|
47 | 87% | 34.3% | 13 000,00 DH | |
| MCC SN |
BDD
BDD
|
76 | 20 |
16.7%
|
6 | 30% | 7.9% | 1 553,20 DH |
|
CONFIRMATION
confirmation
|
110 | 36 |
30%
|
31 | 86.1% | 28.2% | 8 625,00 DH | |
| TOTAL CONFIRMATION | 527 | 205 | - | 178 | 86.8% | 33.8% | 49 553,00 DH | |
| TOTAL BDD | 401 | 125 | - | 29 | 23.2% | 7.2% | 7 766,60 DH | |
| TOTAL GÉNÉRAL | 928 | 330 | - | 207 | 62.7% | 22.3% | 57 319,60 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
3583 | 361 |
11.6%
|
165 | 45.7% | 4.6% | 53 798,60 DH |
| IKKO RNY |
BDD
BDD
|
125 | 19 |
0.6%
|
7 | 36.8% | 5.6% | 2 122,20 DH |
|
CONFIRMATION
confirmation
|
41 | 41 |
1.3%
|
0 | 0% | 0% | 0,00 DH | |
| MCC AMN |
BDD
BDD
|
2 | 2 |
0.1%
|
2 | 100% | 100% | 700,00 DH |
|
CONFIRMATION
confirmation
|
2 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
717 | 350 |
11.2%
|
71 | 20.3% | 9.9% | 19 746,70 DH |
|
CONFIRMATION
confirmation
|
1971 | 887 |
28.4%
|
790 | 89.1% | 40.1% | 219 286,00 DH | |
| MCC IMN |
BDD
BDD
|
911 | 434 |
13.9%
|
72 | 16.6% | 7.9% | 18 971,30 DH |
|
CONFIRMATION
confirmation
|
2751 | 1138 |
36.5%
|
1001 | 88% | 36.4% | 283 826,00 DH | |
| MCC MRW2 |
BDD
BDD
|
583 | 110 |
3.5%
|
39 | 35.5% | 6.7% | 9 673,20 DH |
|
CONFIRMATION
confirmation
|
2643 | 1165 |
37.3%
|
978 | 83.9% | 37% | 269 680,00 DH | |
| MCC MUS |
BDD
BDD
|
320 | 174 |
5.6%
|
12 | 6.9% | 3.8% | 2 850,00 DH |
|
CONFIRMATION
confirmation
|
580 | 231 |
7.4%
|
196 | 84.8% | 33.8% | 55 939,00 DH | |
| MCC SK |
BDD
BDD
|
1040 | 118 |
3.8%
|
70 | 59.3% | 6.7% | 19 618,50 DH |
|
CONFIRMATION
confirmation
|
3444 | 1496 |
47.9%
|
1359 | 90.8% | 39.5% | 371 166,00 DH | |
| MCC SN |
BDD
BDD
|
967 | 264 |
8.5%
|
49 | 18.6% | 5.1% | 13 656,30 DH |
|
CONFIRMATION
confirmation
|
2474 | 1029 |
33%
|
858 | 83.4% | 34.7% | 240 884,00 DH | |
| TOTAL CONFIRMATION | 13906 | 5988 | - | 5182 | 86.5% | 37.3% | 1 440 781,00 DH | |
| TOTAL BDD | 8248 | 1832 | - | 487 | 26.6% | 5.9% | 141 136,80 DH | |
| TOTAL GÉNÉRAL | 22154 | 7820 | - | 5669 | 72.5% | 25.6% | 1 581 917,80 DH | |