| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
146 | 14 |
11.7%
|
8 | 57.1% | 5.5% | 3 649,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
22 | 11 |
9.2%
|
2 | 18.2% | 9.1% | 450,00 DH |
|
CONFIRMATION
confirmation
|
110 | 54 |
45%
|
48 | 88.9% | 43.6% | 13 634,00 DH | |
| MCC IMN |
BDD
BDD
|
37 | 17 |
14.2%
|
4 | 23.5% | 10.8% | 900,00 DH |
|
CONFIRMATION
confirmation
|
105 | 42 |
35%
|
37 | 88.1% | 35.2% | 10 485,00 DH | |
| MCC MRW2 |
BDD
BDD
|
32 | 5 |
4.2%
|
5 | 100% | 15.6% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
126 | 53 |
44.2%
|
48 | 90.6% | 38.1% | 13 016,00 DH | |
| MCC SK |
BDD
BDD
|
62 | 6 |
5%
|
4 | 66.7% | 6.5% | 875,00 DH |
|
CONFIRMATION
confirmation
|
148 | 62 |
51.7%
|
59 | 95.2% | 39.9% | 15 131,00 DH | |
| MCC SN |
BDD
BDD
|
47 | 9 |
7.5%
|
3 | 33.3% | 6.4% | 1 274,00 DH |
|
CONFIRMATION
confirmation
|
121 | 45 |
37.5%
|
38 | 84.4% | 31.4% | 11 940,00 DH | |
| TOTAL CONFIRMATION | 611 | 257 | - | 230 | 89.5% | 37.6% | 64 206,00 DH | |
| TOTAL BDD | 346 | 62 | - | 26 | 41.9% | 7.5% | 8 273,00 DH | |
| TOTAL GÉNÉRAL | 957 | 319 | - | 256 | 80.3% | 26.8% | 72 479,00 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
3583 | 361 |
11.6%
|
165 | 45.7% | 4.6% | 53 798,60 DH |
| IKKO RNY |
BDD
BDD
|
125 | 19 |
0.6%
|
7 | 36.8% | 5.6% | 2 122,20 DH |
|
CONFIRMATION
confirmation
|
41 | 41 |
1.3%
|
0 | 0% | 0% | 0,00 DH | |
| MCC AMN |
BDD
BDD
|
2 | 2 |
0.1%
|
2 | 100% | 100% | 700,00 DH |
|
CONFIRMATION
confirmation
|
2 | 1 |
0%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
717 | 350 |
11.2%
|
71 | 20.3% | 9.9% | 19 746,70 DH |
|
CONFIRMATION
confirmation
|
1971 | 887 |
28.4%
|
790 | 89.1% | 40.1% | 219 286,00 DH | |
| MCC IMN |
BDD
BDD
|
911 | 434 |
13.9%
|
72 | 16.6% | 7.9% | 18 971,30 DH |
|
CONFIRMATION
confirmation
|
2751 | 1138 |
36.5%
|
1001 | 88% | 36.4% | 283 826,00 DH | |
| MCC MRW2 |
BDD
BDD
|
583 | 110 |
3.5%
|
39 | 35.5% | 6.7% | 9 673,20 DH |
|
CONFIRMATION
confirmation
|
2643 | 1165 |
37.3%
|
978 | 83.9% | 37% | 269 680,00 DH | |
| MCC MUS |
BDD
BDD
|
320 | 174 |
5.6%
|
12 | 6.9% | 3.8% | 2 850,00 DH |
|
CONFIRMATION
confirmation
|
580 | 231 |
7.4%
|
196 | 84.8% | 33.8% | 55 939,00 DH | |
| MCC SK |
BDD
BDD
|
1040 | 118 |
3.8%
|
70 | 59.3% | 6.7% | 19 618,50 DH |
|
CONFIRMATION
confirmation
|
3444 | 1496 |
47.9%
|
1359 | 90.8% | 39.5% | 371 166,00 DH | |
| MCC SN |
BDD
BDD
|
967 | 264 |
8.5%
|
49 | 18.6% | 5.1% | 13 656,30 DH |
|
CONFIRMATION
confirmation
|
2474 | 1029 |
33%
|
858 | 83.4% | 34.7% | 240 884,00 DH | |
| TOTAL CONFIRMATION | 13906 | 5988 | - | 5182 | 86.5% | 37.3% | 1 440 781,00 DH | |
| TOTAL BDD | 8248 | 1832 | - | 487 | 26.6% | 5.9% | 141 136,80 DH | |
| TOTAL GÉNÉRAL | 22154 | 7820 | - | 5669 | 72.5% | 25.6% | 1 581 917,80 DH | |