| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
241 | 104 |
86.7%
|
83 | 79.8% | 34.4% | 23 699,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
139 | 70 |
58.3%
|
10 | 14.3% | 7.2% | 2 754,10 DH |
| MCC MRW2 |
CONFIRMATION
confirmation
|
178 | 79 |
65.8%
|
59 | 74.7% | 33.1% | 17 514,00 DH |
| MCC MUS |
BDD
BDD
|
132 | 71 |
59.2%
|
13 | 18.3% | 9.8% | 3 601,20 DH |
| MCC SK |
CONFIRMATION
confirmation
|
228 | 84 |
70%
|
64 | 76.2% | 28.1% | 18 404,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
177 | 65 |
54.2%
|
56 | 86.2% | 31.6% | 15 005,00 DH |
| TOTAL CONFIRMATION | 825 | 333 | - | 262 | 78.7% | 31.8% | 74 622,00 DH | |
| TOTAL BDD | 271 | 141 | - | 23 | 16.3% | 8.5% | 6 355,30 DH | |
| TOTAL GÉNÉRAL | 1096 | 474 | - | 285 | 60.1% | 26% | 80 977,30 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
4755 | 1704 |
54.6%
|
1249 | 73.3% | 26.3% | 356 994,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
126 | 64 |
2.1%
|
39 | 60.9% | 31% | 10 744,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
143 | 68 |
2.2%
|
55 | 80.9% | 38.5% | 15 219,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
20 | 20 |
0.6%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
6 | 4 |
0.1%
|
3 | 75% | 50% | 628,00 DH |
| MCC FAZ |
BDD
BDD
|
2856 | 1369 |
43.9%
|
200 | 14.6% | 7% | 54 632,50 DH |
| MCC IMN |
BDD
BDD
|
827 | 254 |
8.1%
|
23 | 9.1% | 2.8% | 6 606,30 DH |
|
CONFIRMATION
confirmation
|
2178 | 620 |
19.9%
|
465 | 75% | 21.3% | 129 308,00 DH | |
| MCC MED |
BDD
BDD
|
245 | 34 |
1.1%
|
11 | 32.4% | 4.5% | 2 357,30 DH |
| MCC MRW2 |
BDD
BDD
|
701 | 117 |
3.8%
|
24 | 20.5% | 3.4% | 6 439,10 DH |
|
CONFIRMATION
confirmation
|
2920 | 970 |
31.1%
|
649 | 66.9% | 22.2% | 184 833,00 DH | |
| MCC MUS |
BDD
BDD
|
2887 | 1440 |
46.2%
|
251 | 17.4% | 8.7% | 70 538,80 DH |
|
CONFIRMATION
confirmation
|
74 | 16 |
0.5%
|
13 | 81.3% | 17.6% | 4 544,00 DH | |
| MCC RDA |
BDD
BDD
|
82 | 40 |
1.3%
|
5 | 12.5% | 6.1% | 1 350,00 DH |
| MCC SK |
BDD
BDD
|
1531 | 178 |
5.7%
|
43 | 24.2% | 2.8% | 11 544,00 DH |
|
CONFIRMATION
confirmation
|
3083 | 1068 |
34.2%
|
746 | 69.9% | 24.2% | 208 449,00 DH | |
| MCC SN |
BDD
BDD
|
898 | 358 |
11.5%
|
30 | 8.4% | 3.3% | 7 994,30 DH |
|
CONFIRMATION
confirmation
|
2713 | 806 |
25.8%
|
510 | 63.3% | 18.8% | 139 385,00 DH | |
| MCC WSM |
BDD
BDD
|
853 | 226 |
7.2%
|
41 | 18.1% | 4.8% | 11 329,20 DH |
|
CONFIRMATION
confirmation
|
2704 | 905 |
29%
|
631 | 69.7% | 23.3% | 174 795,00 DH | |
| simo |
AUTRE
Non défini
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
| TOTAL CONFIRMATION | 18722 | 6245 | - | 4360 | 69.8% | 23.3% | 1 224 899,00 DH | |
| TOTAL BDD | 10880 | 4016 | - | 628 | 15.6% | 5.8% | 172 791,50 DH | |
| TOTAL GÉNÉRAL | 29603 | 10261 | - | 4988 | 48.6% | 16.8% | 1 397 690,50 DH | |