| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
222 | 85 |
70.8%
|
65 | 76.5% | 29.3% | 19 414,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
22 | 12 |
10%
|
9 | 75% | 40.9% | 2 399,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
5 | 5 |
4.2%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
40 | 23 |
19.2%
|
4 | 17.4% | 10% | 900,00 DH |
|
CONFIRMATION
confirmation
|
59 | 37 |
30.8%
|
26 | 70.3% | 44.1% | 7 010,00 DH | |
| MCC IMN |
CONFIRMATION
confirmation
|
126 | 42 |
35%
|
38 | 90.5% | 30.2% | 11 598,00 DH |
| MCC MRW2 |
CONFIRMATION
confirmation
|
159 | 61 |
50.8%
|
40 | 65.6% | 25.2% | 11 223,00 DH |
| MCC MUS |
BDD
BDD
|
34 | 16 |
13.3%
|
5 | 31.3% | 14.7% | 1 175,00 DH |
|
CONFIRMATION
confirmation
|
64 | 23 |
19.2%
|
18 | 78.3% | 28.1% | 4 578,00 DH | |
| MCC SK |
CONFIRMATION
confirmation
|
163 | 56 |
46.7%
|
43 | 76.8% | 26.4% | 12 289,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
124 | 75 |
62.5%
|
49 | 65.3% | 39.5% | 13 070,00 DH |
| TOTAL CONFIRMATION | 944 | 396 | - | 288 | 72.7% | 30.5% | 81 581,00 DH | |
| TOTAL BDD | 74 | 39 | - | 9 | 23.1% | 12.2% | 2 075,00 DH | |
| TOTAL GÉNÉRAL | 1018 | 435 | - | 297 | 68.3% | 29.2% | 83 656,00 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
6095 | 2418 |
77.5%
|
1877 | 77.6% | 30.8% | 540 134,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
36 | 19 |
0.6%
|
15 | 78.9% | 41.7% | 4 649,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
30 | 14 |
0.4%
|
11 | 78.6% | 36.7% | 3 250,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
45 | 44 |
1.4%
|
1 | 2.3% | 2.2% | 855,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
2 | 2 |
0.1%
|
2 | 100% | 100% | 799,00 DH |
| MCC FAZ |
BDD
BDD
|
2444 | 1353 |
43.4%
|
254 | 18.8% | 10.4% | 73 231,00 DH |
|
CONFIRMATION
confirmation
|
163 | 65 |
2.1%
|
46 | 70.8% | 28.2% | 12 588,00 DH | |
| MCC IMN |
CONFIRMATION
confirmation
|
3873 | 1289 |
41.3%
|
1036 | 80.4% | 26.7% | 299 304,00 DH |
| MCC MRW2 |
CONFIRMATION
confirmation
|
4183 | 1445 |
46.3%
|
1011 | 70% | 24.2% | 291 756,00 DH |
| MCC MUS |
BDD
BDD
|
2745 | 1360 |
43.6%
|
268 | 19.7% | 9.8% | 69 775,40 DH |
|
CONFIRMATION
confirmation
|
192 | 85 |
2.7%
|
67 | 78.8% | 34.9% | 17 706,00 DH | |
| MCC SK |
CONFIRMATION
confirmation
|
4121 | 1350 |
43.3%
|
1018 | 75.4% | 24.7% | 298 014,00 DH |
| MCC SN |
CONFIRMATION
confirmation
|
4141 | 1344 |
43.1%
|
984 | 73.2% | 23.8% | 277 762,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
4211 | 1603 |
51.4%
|
1099 | 68.6% | 26.1% | 311 928,00 DH |
| TOTAL CONFIRMATION | 27092 | 9678 | - | 7167 | 74.1% | 26.5% | 2 058 745,00 DH | |
| TOTAL BDD | 5189 | 2713 | - | 522 | 19.2% | 10.1% | 143 006,40 DH | |
| TOTAL GÉNÉRAL | 32281 | 12391 | - | 7689 | 62.1% | 23.8% | 2 201 751,40 DH | |