| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO RNY |
BDD
BDD
|
72 | 9 |
7.5%
|
7 | 77.8% | 9.7% | 1 753,20 DH |
| MCC FAZ |
BDD
BDD
|
13 | 6 |
5%
|
2 | 33.3% | 15.4% | 403,20 DH |
|
CONFIRMATION
confirmation
|
145 | 41 |
34.2%
|
32 | 78% | 22.1% | 8 837,00 DH | |
| MCC IMN |
BDD
BDD
|
9 | 4 |
3.3%
|
1 | 25% | 11.1% | 225,00 DH |
|
CONFIRMATION
confirmation
|
149 | 40 |
33.3%
|
36 | 90% | 24.2% | 10 387,00 DH | |
| MCC MRW2 |
BDD
BDD
|
6 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
174 | 60 |
50%
|
53 | 88.3% | 30.5% | 15 136,00 DH | |
| MCC SN |
BDD
BDD
|
30 | 15 |
12.5%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
157 | 52 |
43.3%
|
44 | 84.6% | 28% | 12 347,00 DH | |
| TOTAL CONFIRMATION | 625 | 193 | - | 165 | 85.5% | 26.4% | 46 707,00 DH | |
| TOTAL BDD | 130 | 34 | - | 10 | 29.4% | 7.7% | 2 381,40 DH | |
| TOTAL GÉNÉRAL | 755 | 227 | - | 175 | 77.1% | 23.2% | 49 088,40 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
268 | 39 |
1.3%
|
22 | 56.4% | 8.2% | 6 643,80 DH |
|
CONFIRMATION
confirmation
|
2 | 2 |
0.1%
|
0 | 0% | 0% | 0,00 DH | |
| IKKO RNY |
BDD
BDD
|
994 | 160 |
5.1%
|
101 | 63.1% | 10.2% | 29 142,10 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
589 | 187 |
6%
|
29 | 15.5% | 4.9% | 8 008,50 DH |
|
CONFIRMATION
confirmation
|
3214 | 1126 |
36.1%
|
929 | 82.5% | 28.9% | 255 517,00 DH | |
| MCC IMN |
BDD
BDD
|
428 | 210 |
6.7%
|
39 | 18.6% | 9.1% | 10 640,80 DH |
|
CONFIRMATION
confirmation
|
3363 | 1059 |
33.9%
|
902 | 85.2% | 26.8% | 248 772,00 DH | |
| MCC MRW2 |
BDD
BDD
|
129 | 34 |
1.1%
|
16 | 47.1% | 12.4% | 4 569,30 DH |
|
CONFIRMATION
confirmation
|
3014 | 1055 |
33.8%
|
876 | 83% | 29.1% | 235 704,00 DH | |
| MCC SK |
BDD
BDD
|
427 | 32 |
1%
|
13 | 40.6% | 3% | 2 829,10 DH |
|
CONFIRMATION
confirmation
|
3023 | 1123 |
36%
|
990 | 88.2% | 32.7% | 271 296,00 DH | |
| MCC SN |
BDD
BDD
|
869 | 326 |
10.4%
|
35 | 10.7% | 4% | 8 996,40 DH |
|
CONFIRMATION
confirmation
|
4086 | 1250 |
40.1%
|
969 | 77.5% | 23.7% | 260 498,00 DH | |
| TOTAL CONFIRMATION | 16703 | 5615 | - | 4666 | 83.1% | 27.9% | 1 271 787,00 DH | |
| TOTAL BDD | 3704 | 988 | - | 255 | 25.8% | 6.9% | 70 830,00 DH | |
| TOTAL GÉNÉRAL | 20407 | 6603 | - | 4921 | 74.5% | 24.1% | 1 342 617,00 DH | |