| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
103 | 21 |
17.5%
|
12 | 57.1% | 11.7% | 3 266,70 DH |
| MCC FAZ |
BDD
BDD
|
14 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
118 | 25 |
20.8%
|
22 | 88% | 18.6% | 5 735,00 DH | |
| MCC IMN |
BDD
BDD
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
108 | 23 |
19.2%
|
21 | 91.3% | 19.4% | 6 236,00 DH | |
| MCC SK |
BDD
BDD
|
13 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
99 | 28 |
23.3%
|
25 | 89.3% | 25.3% | 6 966,00 DH | |
| MCC SN |
CONFIRMATION
confirmation
|
121 | 32 |
26.7%
|
23 | 71.9% | 19% | 5 835,00 DH |
| TOTAL CONFIRMATION | 446 | 108 | - | 91 | 84.3% | 20.4% | 24 772,00 DH | |
| TOTAL BDD | 131 | 21 | - | 12 | 57.1% | 9.2% | 3 266,70 DH | |
| TOTAL GÉNÉRAL | 577 | 129 | - | 103 | 79.8% | 17.9% | 28 038,70 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
1193 | 227 |
7.3%
|
126 | 55.5% | 10.6% | 35 836,00 DH |
| IKKO RNY |
BDD
BDD
|
2 | 1 |
0%
|
1 | 100% | 50% | 699,00 DH |
|
CONFIRMATION
confirmation
|
6 | 6 |
0.2%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
501 | 80 |
2.6%
|
9 | 11.3% | 1.8% | 2 629,10 DH |
|
CONFIRMATION
confirmation
|
1354 | 375 |
12%
|
315 | 84% | 23.3% | 86 213,00 DH | |
| MCC IMN |
BDD
BDD
|
160 | 69 |
2.2%
|
12 | 17.4% | 7.5% | 2 824,10 DH |
|
CONFIRMATION
confirmation
|
1419 | 460 |
14.7%
|
382 | 83% | 26.9% | 106 551,00 DH | |
| MCC MRW2 |
BDD
BDD
|
32 | 9 |
0.3%
|
6 | 66.7% | 18.8% | 1 549,10 DH |
|
CONFIRMATION
confirmation
|
1549 | 497 |
15.9%
|
404 | 81.3% | 26.1% | 108 541,00 DH | |
| MCC SK |
BDD
BDD
|
212 | 5 |
0.2%
|
1 | 20% | 0.5% | 699,00 DH |
|
CONFIRMATION
confirmation
|
1598 | 626 |
20.1%
|
566 | 90.4% | 35.4% | 153 222,00 DH | |
| MCC SN |
BDD
BDD
|
322 | 87 |
2.8%
|
5 | 5.7% | 1.6% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
1195 | 330 |
10.6%
|
257 | 77.9% | 21.5% | 69 118,00 DH | |
| TOTAL CONFIRMATION | 7121 | 2294 | - | 1924 | 83.9% | 27% | 523 645,00 DH | |
| TOTAL BDD | 2422 | 478 | - | 160 | 33.5% | 6.6% | 45 361,30 DH | |
| TOTAL GÉNÉRAL | 9543 | 2772 | - | 2084 | 75.2% | 21.8% | 569 006,30 DH | |