| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
116 | 11 |
9.2%
|
8 | 72.7% | 6.9% | 2 264,10 DH |
| MCC FAZ |
BDD
BDD
|
79 | 9 |
7.5%
|
1 | 11.1% | 1.3% | 400,00 DH |
|
CONFIRMATION
confirmation
|
78 | 20 |
16.7%
|
17 | 85% | 21.8% | 4 639,00 DH | |
| MCC IMN |
BDD
BDD
|
34 | 15 |
12.5%
|
3 | 20% | 8.8% | 624,10 DH |
|
CONFIRMATION
confirmation
|
102 | 31 |
25.8%
|
24 | 77.4% | 23.5% | 5 900,00 DH | |
| MCC MRW2 |
BDD
BDD
|
7 | 1 |
0.8%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
111 | 23 |
19.2%
|
17 | 73.9% | 15.3% | 4 673,00 DH | |
| MCC SK |
BDD
BDD
|
48 | 1 |
0.8%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
83 | 33 |
27.5%
|
27 | 81.8% | 32.5% | 6 788,00 DH | |
| MCC SN |
BDD
BDD
|
86 | 28 |
23.3%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
81 | 18 |
15%
|
12 | 66.7% | 14.8% | 3 278,00 DH | |
| TOTAL CONFIRMATION | 455 | 125 | - | 97 | 77.6% | 21.3% | 25 278,00 DH | |
| TOTAL BDD | 370 | 65 | - | 12 | 18.5% | 3.2% | 3 288,20 DH | |
| TOTAL GÉNÉRAL | 825 | 190 | - | 109 | 57.4% | 13.2% | 28 566,20 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
1193 | 227 |
7.3%
|
126 | 55.5% | 10.6% | 35 836,00 DH |
| IKKO RNY |
BDD
BDD
|
2 | 1 |
0%
|
1 | 100% | 50% | 699,00 DH |
|
CONFIRMATION
confirmation
|
6 | 6 |
0.2%
|
0 | 0% | 0% | 0,00 DH | |
| MCC FAZ |
BDD
BDD
|
501 | 80 |
2.6%
|
9 | 11.3% | 1.8% | 2 629,10 DH |
|
CONFIRMATION
confirmation
|
1354 | 375 |
12%
|
315 | 84% | 23.3% | 86 213,00 DH | |
| MCC IMN |
BDD
BDD
|
160 | 69 |
2.2%
|
12 | 17.4% | 7.5% | 2 824,10 DH |
|
CONFIRMATION
confirmation
|
1419 | 460 |
14.7%
|
382 | 83% | 26.9% | 106 551,00 DH | |
| MCC MRW2 |
BDD
BDD
|
32 | 9 |
0.3%
|
6 | 66.7% | 18.8% | 1 549,10 DH |
|
CONFIRMATION
confirmation
|
1549 | 497 |
15.9%
|
404 | 81.3% | 26.1% | 108 541,00 DH | |
| MCC SK |
BDD
BDD
|
212 | 5 |
0.2%
|
1 | 20% | 0.5% | 699,00 DH |
|
CONFIRMATION
confirmation
|
1598 | 626 |
20.1%
|
566 | 90.4% | 35.4% | 153 222,00 DH | |
| MCC SN |
BDD
BDD
|
322 | 87 |
2.8%
|
5 | 5.7% | 1.6% | 1 125,00 DH |
|
CONFIRMATION
confirmation
|
1195 | 330 |
10.6%
|
257 | 77.9% | 21.5% | 69 118,00 DH | |
| TOTAL CONFIRMATION | 7121 | 2294 | - | 1924 | 83.9% | 27% | 523 645,00 DH | |
| TOTAL BDD | 2422 | 478 | - | 160 | 33.5% | 6.6% | 45 361,30 DH | |
| TOTAL GÉNÉRAL | 9543 | 2772 | - | 2084 | 75.2% | 21.8% | 569 006,30 DH | |