| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
4 | 4 |
3.3%
|
4 | 100% | 100% | 925,00 DH |
| IKKO RNY |
BDD
BDD
|
114 | 11 |
9.2%
|
7 | 63.6% | 6.1% | 1 800,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
16 | 4 |
3.3%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
143 | 55 |
45.8%
|
47 | 85.5% | 32.9% | 15 771,00 DH | |
| MCC IMN |
BDD
BDD
|
6 | 3 |
2.5%
|
2 | 66.7% | 33.3% | 450,00 DH |
|
CONFIRMATION
confirmation
|
154 | 53 |
44.2%
|
46 | 86.8% | 29.9% | 11 867,00 DH | |
| MCC MRW2 |
BDD
BDD
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 225,00 DH |
|
CONFIRMATION
confirmation
|
189 | 71 |
59.2%
|
62 | 87.3% | 32.8% | 16 730,00 DH | |
| MCC SK |
BDD
BDD
|
5 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
236 | 86 |
71.7%
|
72 | 83.7% | 30.5% | 19 032,00 DH | |
| MCC SN |
BDD
BDD
|
37 | 12 |
10%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
173 | 60 |
50%
|
51 | 85% | 29.5% | 13 538,00 DH | |
| TOTAL CONFIRMATION | 896 | 325 | - | 278 | 85.5% | 31% | 76 938,00 DH | |
| TOTAL BDD | 183 | 35 | - | 14 | 40% | 7.7% | 3 400,00 DH | |
| TOTAL GÉNÉRAL | 1079 | 360 | - | 292 | 81.1% | 27.1% | 80 338,00 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
268 | 39 |
1.3%
|
22 | 56.4% | 8.2% | 6 643,80 DH |
|
CONFIRMATION
confirmation
|
2 | 2 |
0.1%
|
0 | 0% | 0% | 0,00 DH | |
| IKKO RNY |
BDD
BDD
|
994 | 160 |
5.1%
|
101 | 63.1% | 10.2% | 29 142,10 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
589 | 187 |
6%
|
29 | 15.5% | 4.9% | 8 008,50 DH |
|
CONFIRMATION
confirmation
|
3214 | 1126 |
36.1%
|
929 | 82.5% | 28.9% | 255 517,00 DH | |
| MCC IMN |
BDD
BDD
|
428 | 210 |
6.7%
|
39 | 18.6% | 9.1% | 10 640,80 DH |
|
CONFIRMATION
confirmation
|
3363 | 1059 |
33.9%
|
902 | 85.2% | 26.8% | 248 772,00 DH | |
| MCC MRW2 |
BDD
BDD
|
129 | 34 |
1.1%
|
16 | 47.1% | 12.4% | 4 569,30 DH |
|
CONFIRMATION
confirmation
|
3014 | 1055 |
33.8%
|
876 | 83% | 29.1% | 235 704,00 DH | |
| MCC SK |
BDD
BDD
|
427 | 32 |
1%
|
13 | 40.6% | 3% | 2 829,10 DH |
|
CONFIRMATION
confirmation
|
3023 | 1123 |
36%
|
990 | 88.2% | 32.7% | 271 296,00 DH | |
| MCC SN |
BDD
BDD
|
869 | 326 |
10.4%
|
35 | 10.7% | 4% | 8 996,40 DH |
|
CONFIRMATION
confirmation
|
4086 | 1250 |
40.1%
|
969 | 77.5% | 23.7% | 260 498,00 DH | |
| TOTAL CONFIRMATION | 16703 | 5615 | - | 4666 | 83.1% | 27.9% | 1 271 787,00 DH | |
| TOTAL BDD | 3704 | 988 | - | 255 | 25.8% | 6.9% | 70 830,00 DH | |
| TOTAL GÉNÉRAL | 20407 | 6603 | - | 4921 | 74.5% | 24.1% | 1 342 617,00 DH | |