| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO RNY |
BDD
BDD
|
73 | 12 |
10%
|
7 | 58.3% | 9.6% | 1 836,20 DH |
| MCC FAZ |
BDD
BDD
|
7 | 3 |
2.5%
|
1 | 33.3% | 14.3% | 200,00 DH |
|
CONFIRMATION
confirmation
|
137 | 45 |
37.5%
|
34 | 75.6% | 24.8% | 9 149,00 DH | |
| MCC IMN |
BDD
BDD
|
14 | 10 |
8.3%
|
1 | 10% | 7.1% | 225,00 DH |
|
CONFIRMATION
confirmation
|
181 | 46 |
38.3%
|
36 | 78.3% | 19.9% | 9 649,00 DH | |
| MCC SK |
BDD
BDD
|
14 | 1 |
0.8%
|
0 | 0% | 0% | 0,00 DH |
|
CONFIRMATION
confirmation
|
206 | 69 |
57.5%
|
64 | 92.8% | 31.1% | 16 439,00 DH | |
| MCC SN |
BDD
BDD
|
23 | 9 |
7.5%
|
1 | 11.1% | 4.3% | 225,00 DH |
|
CONFIRMATION
confirmation
|
187 | 65 |
54.2%
|
46 | 70.8% | 24.6% | 13 024,00 DH | |
| TOTAL CONFIRMATION | 711 | 225 | - | 180 | 80% | 25.3% | 48 261,00 DH | |
| TOTAL BDD | 131 | 35 | - | 10 | 28.6% | 7.6% | 2 486,20 DH | |
| TOTAL GÉNÉRAL | 842 | 260 | - | 190 | 73.1% | 22.6% | 50 747,20 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
268 | 39 |
1.3%
|
22 | 56.4% | 8.2% | 6 643,80 DH |
|
CONFIRMATION
confirmation
|
2 | 2 |
0.1%
|
0 | 0% | 0% | 0,00 DH | |
| IKKO RNY |
BDD
BDD
|
994 | 160 |
5.1%
|
101 | 63.1% | 10.2% | 29 142,10 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
| MCC FAZ |
BDD
BDD
|
589 | 187 |
6%
|
29 | 15.5% | 4.9% | 8 008,50 DH |
|
CONFIRMATION
confirmation
|
3214 | 1126 |
36.1%
|
929 | 82.5% | 28.9% | 255 517,00 DH | |
| MCC IMN |
BDD
BDD
|
428 | 210 |
6.7%
|
39 | 18.6% | 9.1% | 10 640,80 DH |
|
CONFIRMATION
confirmation
|
3363 | 1059 |
33.9%
|
902 | 85.2% | 26.8% | 248 772,00 DH | |
| MCC MRW2 |
BDD
BDD
|
129 | 34 |
1.1%
|
16 | 47.1% | 12.4% | 4 569,30 DH |
|
CONFIRMATION
confirmation
|
3014 | 1055 |
33.8%
|
876 | 83% | 29.1% | 235 704,00 DH | |
| MCC SK |
BDD
BDD
|
427 | 32 |
1%
|
13 | 40.6% | 3% | 2 829,10 DH |
|
CONFIRMATION
confirmation
|
3023 | 1123 |
36%
|
990 | 88.2% | 32.7% | 271 296,00 DH | |
| MCC SN |
BDD
BDD
|
869 | 326 |
10.4%
|
35 | 10.7% | 4% | 8 996,40 DH |
|
CONFIRMATION
confirmation
|
4086 | 1250 |
40.1%
|
969 | 77.5% | 23.7% | 260 498,00 DH | |
| TOTAL CONFIRMATION | 16703 | 5615 | - | 4666 | 83.1% | 27.9% | 1 271 787,00 DH | |
| TOTAL BDD | 3704 | 988 | - | 255 | 25.8% | 6.9% | 70 830,00 DH | |
| TOTAL GÉNÉRAL | 20407 | 6603 | - | 4921 | 74.5% | 24.1% | 1 342 617,00 DH | |