| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
192 | 79 |
65.8%
|
66 | 83.5% | 34.4% | 17 959,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
4 | 4 |
3.3%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 250,00 DH |
| MCC FAZ |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 450,00 DH |
| MCC IMN |
BDD
BDD
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 225,00 DH |
|
CONFIRMATION
confirmation
|
158 | 57 |
47.5%
|
52 | 91.2% | 32.9% | 14 632,00 DH | |
| MCC MRW2 |
CONFIRMATION
confirmation
|
175 | 67 |
55.8%
|
55 | 82.1% | 31.4% | 15 154,00 DH |
| MCC MUS |
BDD
BDD
|
108 | 47 |
39.2%
|
12 | 25.5% | 11.1% | 2 807,30 DH |
| MCC SK |
BDD
BDD
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 250,00 DH |
|
CONFIRMATION
confirmation
|
210 | 70 |
58.3%
|
59 | 84.3% | 28.1% | 16 292,00 DH | |
| MCC SN |
CONFIRMATION
confirmation
|
198 | 56 |
46.7%
|
41 | 73.2% | 20.7% | 10 772,00 DH |
| TOTAL CONFIRMATION | 939 | 335 | - | 275 | 82.1% | 29.3% | 75 509,00 DH | |
| TOTAL BDD | 110 | 49 | - | 14 | 28.6% | 12.7% | 3 282,30 DH | |
| TOTAL GÉNÉRAL | 1049 | 384 | - | 289 | 75.3% | 27.6% | 78 791,30 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
BDD
BDD
|
52 | 5 |
0.2%
|
2 | 40% | 3.8% | 450,00 DH |
|
CONFIRMATION
confirmation
|
4848 | 1941 |
62.2%
|
1639 | 84.4% | 33.8% | 460 922,00 DH | |
| IKKO RNY |
CONFIRMATION
confirmation
|
39 | 39 |
1.3%
|
1 | 2.6% | 2.6% | 250,00 DH |
| MCC AMN |
BDD
BDD
|
5 | 5 |
0.2%
|
5 | 100% | 100% | 1 664,10 DH |
|
CONFIRMATION
confirmation
|
6 | 6 |
0.2%
|
6 | 100% | 100% | 1 700,00 DH | |
| MCC FAZ |
BDD
BDD
|
36 | 22 |
0.7%
|
16 | 72.7% | 44.4% | 4 119,60 DH |
|
CONFIRMATION
confirmation
|
197 | 75 |
2.4%
|
64 | 85.3% | 32.5% | 17 324,00 DH | |
| MCC IMN |
BDD
BDD
|
143 | 70 |
2.2%
|
7 | 10% | 4.9% | 1 800,00 DH |
|
CONFIRMATION
confirmation
|
2648 | 898 |
28.8%
|
762 | 84.9% | 28.8% | 217 455,00 DH | |
| MCC MRW2 |
BDD
BDD
|
176 | 26 |
0.8%
|
11 | 42.3% | 6.3% | 2 526,40 DH |
|
CONFIRMATION
confirmation
|
4039 | 1460 |
46.8%
|
1177 | 80.6% | 29.1% | 327 830,00 DH | |
| MCC MUS |
BDD
BDD
|
1802 | 938 |
30.1%
|
128 | 13.6% | 7.1% | 34 829,10 DH |
| MCC SK |
BDD
BDD
|
329 | 25 |
0.8%
|
13 | 52% | 4% | 4 556,40 DH |
|
CONFIRMATION
confirmation
|
4033 | 1487 |
47.7%
|
1250 | 84.1% | 31% | 346 502,00 DH | |
| MCC SN |
BDD
BDD
|
482 | 129 |
4.1%
|
19 | 14.7% | 3.9% | 6 125,40 DH |
|
CONFIRMATION
confirmation
|
3364 | 1111 |
35.6%
|
854 | 76.9% | 25.4% | 241 764,00 DH | |
| TOTAL CONFIRMATION | 19174 | 7017 | - | 5753 | 82% | 30% | 1 613 747,00 DH | |
| TOTAL BDD | 3025 | 1220 | - | 201 | 16.5% | 6.6% | 56 071,00 DH | |
| TOTAL GÉNÉRAL | 22199 | 8237 | - | 5954 | 72.3% | 26.8% | 1 669 818,00 DH | |