| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
214 | 83 |
69.2%
|
72 | 86.7% | 33.6% | 19 839,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
3 | 3 |
2.5%
|
3 | 100% | 100% | 750,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
23 | 14 |
11.7%
|
13 | 92.9% | 56.5% | 3 485,00 DH |
| MCC FAZ |
BDD
BDD
|
104 | 41 |
34.2%
|
6 | 14.6% | 5.8% | 1 588,10 DH |
|
CONFIRMATION
confirmation
|
13 | 9 |
7.5%
|
9 | 100% | 69.2% | 2 339,00 DH | |
| MCC IMN |
CONFIRMATION
confirmation
|
150 | 56 |
46.7%
|
42 | 75% | 28% | 10 924,00 DH |
| MCC MED |
BDD
BDD
|
134 | 13 |
10.8%
|
3 | 23.1% | 2.2% | 650,00 DH |
|
CONFIRMATION
confirmation
|
9 | 5 |
4.2%
|
5 | 100% | 55.6% | 1 199,00 DH | |
| MCC MRW2 |
CONFIRMATION
confirmation
|
161 | 55 |
45.8%
|
48 | 87.3% | 29.8% | 13 561,00 DH |
| MCC MUS |
BDD
BDD
|
139 | 56 |
46.7%
|
7 | 12.5% | 5% | 1 753,20 DH |
|
CONFIRMATION
confirmation
|
11 | 6 |
5%
|
5 | 83.3% | 45.5% | 1 389,00 DH | |
| MCC SK |
CONFIRMATION
confirmation
|
198 | 62 |
51.7%
|
45 | 72.6% | 22.7% | 11 929,00 DH |
| MCC SN |
CONFIRMATION
confirmation
|
189 | 64 |
53.3%
|
46 | 71.9% | 24.3% | 12 739,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
162 | 65 |
54.2%
|
57 | 87.7% | 35.2% | 14 897,00 DH |
| TOTAL CONFIRMATION | 1133 | 422 | - | 345 | 81.8% | 30.5% | 93 051,00 DH | |
| TOTAL BDD | 377 | 110 | - | 16 | 14.5% | 4.2% | 3 991,30 DH | |
| TOTAL GÉNÉRAL | 1510 | 532 | - | 361 | 67.9% | 23.9% | 97 042,30 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
4182 | 1421 |
45.5%
|
1111 | 78.2% | 26.6% | 310 716,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
253 | 116 |
3.7%
|
105 | 90.5% | 41.5% | 30 272,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
303 | 168 |
5.4%
|
135 | 80.4% | 44.6% | 37 274,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
40 | 40 |
1.3%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
15 | 8 |
0.3%
|
7 | 87.5% | 46.7% | 1 689,00 DH |
| MCC FAZ |
BDD
BDD
|
1622 | 652 |
20.9%
|
92 | 14.1% | 5.7% | 25 629,70 DH |
|
CONFIRMATION
confirmation
|
442 | 189 |
6.1%
|
137 | 72.5% | 31% | 38 319,00 DH | |
| MCC IMN |
BDD
BDD
|
108 | 37 |
1.2%
|
6 | 16.2% | 5.6% | 1 925,00 DH |
|
CONFIRMATION
confirmation
|
3318 | 1094 |
35.1%
|
847 | 77.4% | 25.5% | 242 083,00 DH | |
| MCC MED |
BDD
BDD
|
2593 | 211 |
6.8%
|
87 | 41.2% | 3.4% | 22 277,40 DH |
|
CONFIRMATION
confirmation
|
185 | 98 |
3.1%
|
89 | 90.8% | 48.1% | 23 105,00 DH | |
| MCC MRW2 |
BDD
BDD
|
77 | 15 |
0.5%
|
6 | 40% | 7.8% | 1 375,00 DH |
|
CONFIRMATION
confirmation
|
3754 | 1439 |
46.1%
|
1091 | 75.8% | 29.1% | 305 576,00 DH | |
| MCC MUS |
BDD
BDD
|
2096 | 848 |
27.2%
|
123 | 14.5% | 5.9% | 33 664,90 DH |
|
CONFIRMATION
confirmation
|
712 | 293 |
9.4%
|
230 | 78.5% | 32.3% | 63 279,00 DH | |
| MCC SK |
BDD
BDD
|
157 | 13 |
0.4%
|
1 | 7.7% | 0.6% | 450,00 DH |
|
CONFIRMATION
confirmation
|
3663 | 920 |
29.5%
|
680 | 73.9% | 18.6% | 195 560,00 DH | |
| MCC SN |
BDD
BDD
|
19 | 5 |
0.2%
|
4 | 80% | 21.1% | 883,00 DH |
|
CONFIRMATION
confirmation
|
3989 | 1385 |
44.4%
|
966 | 69.7% | 24.2% | 279 322,00 DH | |
| MCC WSM |
BDD
BDD
|
83 | 21 |
0.7%
|
8 | 38.1% | 9.6% | 2 350,00 DH |
|
CONFIRMATION
confirmation
|
3563 | 1140 |
36.5%
|
853 | 74.8% | 23.9% | 240 003,00 DH | |
| simo |
AUTRE
Non défini
|
2 | 1 |
0%
|
1 | 100% | 50% | 189,00 DH |
| TOTAL CONFIRMATION | 24419 | 8311 | - | 6251 | 75.2% | 25.6% | 1 767 198,00 DH | |
| TOTAL BDD | 6755 | 1802 | - | 327 | 18.1% | 4.8% | 88 555,00 DH | |
| TOTAL GÉNÉRAL | 31176 | 10114 | - | 6579 | 65% | 21.1% | 1 855 942,00 DH | |