| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
168 | 39 |
32.5%
|
29 | 74.4% | 17.3% | 8 297,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
32 | 9 |
7.5%
|
6 | 66.7% | 18.8% | 1 639,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
21 | 7 |
5.8%
|
7 | 100% | 33.3% | 2 227,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
2 | 2 |
1.7%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 250,00 DH |
| MCC FAZ |
BDD
BDD
|
134 | 47 |
39.2%
|
3 | 6.4% | 2.2% | 1 299,00 DH |
| MCC IMN |
CONFIRMATION
confirmation
|
119 | 44 |
36.7%
|
25 | 56.8% | 21% | 6 656,00 DH |
| MCC MED |
BDD
BDD
|
121 | 5 |
4.2%
|
2 | 40% | 1.7% | 450,00 DH |
| MCC MRW2 |
CONFIRMATION
confirmation
|
170 | 54 |
45%
|
41 | 75.9% | 24.1% | 10 377,00 DH |
| MCC MUS |
BDD
BDD
|
104 | 43 |
35.8%
|
7 | 16.3% | 6.7% | 1 575,00 DH |
| MCC SK |
CONFIRMATION
confirmation
|
165 | 31 |
25.8%
|
16 | 51.6% | 9.7% | 4 703,00 DH |
| MCC SN |
CONFIRMATION
confirmation
|
161 | 47 |
39.2%
|
33 | 70.2% | 20.5% | 10 421,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
168 | 36 |
30%
|
27 | 75% | 16.1% | 7 315,00 DH |
| TOTAL CONFIRMATION | 1007 | 270 | - | 185 | 68.5% | 18.4% | 51 885,00 DH | |
| TOTAL BDD | 359 | 95 | - | 12 | 12.6% | 3.3% | 3 324,00 DH | |
| TOTAL GÉNÉRAL | 1366 | 365 | - | 197 | 54% | 14.4% | 55 209,00 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
4182 | 1421 |
45.5%
|
1111 | 78.2% | 26.6% | 310 716,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
253 | 116 |
3.7%
|
105 | 90.5% | 41.5% | 30 272,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
303 | 168 |
5.4%
|
135 | 80.4% | 44.6% | 37 274,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
40 | 40 |
1.3%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
15 | 8 |
0.3%
|
7 | 87.5% | 46.7% | 1 689,00 DH |
| MCC FAZ |
BDD
BDD
|
1622 | 652 |
20.9%
|
92 | 14.1% | 5.7% | 25 629,70 DH |
|
CONFIRMATION
confirmation
|
442 | 189 |
6.1%
|
137 | 72.5% | 31% | 38 319,00 DH | |
| MCC IMN |
BDD
BDD
|
108 | 37 |
1.2%
|
6 | 16.2% | 5.6% | 1 925,00 DH |
|
CONFIRMATION
confirmation
|
3318 | 1094 |
35.1%
|
847 | 77.4% | 25.5% | 242 083,00 DH | |
| MCC MED |
BDD
BDD
|
2593 | 211 |
6.8%
|
87 | 41.2% | 3.4% | 22 277,40 DH |
|
CONFIRMATION
confirmation
|
185 | 98 |
3.1%
|
89 | 90.8% | 48.1% | 23 105,00 DH | |
| MCC MRW2 |
BDD
BDD
|
77 | 15 |
0.5%
|
6 | 40% | 7.8% | 1 375,00 DH |
|
CONFIRMATION
confirmation
|
3754 | 1439 |
46.1%
|
1091 | 75.8% | 29.1% | 305 576,00 DH | |
| MCC MUS |
BDD
BDD
|
2096 | 848 |
27.2%
|
123 | 14.5% | 5.9% | 33 664,90 DH |
|
CONFIRMATION
confirmation
|
712 | 293 |
9.4%
|
230 | 78.5% | 32.3% | 63 279,00 DH | |
| MCC SK |
BDD
BDD
|
157 | 13 |
0.4%
|
1 | 7.7% | 0.6% | 450,00 DH |
|
CONFIRMATION
confirmation
|
3663 | 920 |
29.5%
|
680 | 73.9% | 18.6% | 195 560,00 DH | |
| MCC SN |
BDD
BDD
|
19 | 5 |
0.2%
|
4 | 80% | 21.1% | 883,00 DH |
|
CONFIRMATION
confirmation
|
3989 | 1385 |
44.4%
|
966 | 69.7% | 24.2% | 279 322,00 DH | |
| MCC WSM |
BDD
BDD
|
83 | 21 |
0.7%
|
8 | 38.1% | 9.6% | 2 350,00 DH |
|
CONFIRMATION
confirmation
|
3563 | 1140 |
36.5%
|
853 | 74.8% | 23.9% | 240 003,00 DH | |
| simo |
AUTRE
Non défini
|
2 | 1 |
0%
|
1 | 100% | 50% | 189,00 DH |
| TOTAL CONFIRMATION | 24419 | 8311 | - | 6251 | 75.2% | 25.6% | 1 767 198,00 DH | |
| TOTAL BDD | 6755 | 1802 | - | 327 | 18.1% | 4.8% | 88 555,00 DH | |
| TOTAL GÉNÉRAL | 31176 | 10114 | - | 6579 | 65% | 21.1% | 1 855 942,00 DH | |