| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
187 | 54 |
45%
|
30 | 55.6% | 16% | 7 928,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
40 | 26 |
21.7%
|
11 | 42.3% | 27.5% | 3 028,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
41 | 17 |
14.2%
|
13 | 76.5% | 31.7% | 3 674,00 DH |
| MCC FAZ |
BDD
BDD
|
122 | 55 |
45.8%
|
8 | 14.5% | 6.6% | 2 122,20 DH |
| MCC IMN |
BDD
BDD
|
47 | 13 |
10.8%
|
1 | 7.7% | 2.1% | 129,10 DH |
|
CONFIRMATION
confirmation
|
104 | 33 |
27.5%
|
19 | 57.6% | 18.3% | 5 288,00 DH | |
| MCC MED |
BDD
BDD
|
28 | 4 |
3.3%
|
3 | 75% | 10.7% | 450,00 DH |
| MCC MRW2 |
BDD
BDD
|
39 | 3 |
2.5%
|
1 | 33.3% | 2.6% | 225,00 DH |
|
CONFIRMATION
confirmation
|
150 | 45 |
37.5%
|
21 | 46.7% | 14% | 6 526,00 DH | |
| MCC MUS |
BDD
BDD
|
111 | 48 |
40%
|
9 | 18.8% | 8.1% | 1 980,00 DH |
| MCC RDA |
BDD
BDD
|
22 | 10 |
8.3%
|
1 | 10% | 4.5% | 450,00 DH |
| MCC SK |
BDD
BDD
|
105 | 8 |
6.7%
|
1 | 12.5% | 1% | 162,00 DH |
|
CONFIRMATION
confirmation
|
86 | 22 |
18.3%
|
10 | 45.5% | 11.6% | 2 862,00 DH | |
| MCC SN |
BDD
BDD
|
28 | 6 |
5%
|
1 | 16.7% | 3.6% | 225,00 DH |
|
CONFIRMATION
confirmation
|
177 | 52 |
43.3%
|
19 | 36.5% | 10.7% | 5 275,00 DH | |
| MCC WSM |
BDD
BDD
|
67 | 28 |
23.3%
|
3 | 10.7% | 4.5% | 700,00 DH |
|
CONFIRMATION
confirmation
|
79 | 30 |
25%
|
15 | 50% | 19% | 3 541,00 DH | |
| TOTAL CONFIRMATION | 864 | 279 | - | 138 | 49.5% | 16% | 38 122,00 DH | |
| TOTAL BDD | 569 | 175 | - | 28 | 16% | 4.9% | 6 443,30 DH | |
| TOTAL GÉNÉRAL | 1433 | 454 | - | 166 | 36.6% | 11.6% | 44 565,30 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
4755 | 1704 |
54.6%
|
1249 | 73.3% | 26.3% | 356 994,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
126 | 64 |
2.1%
|
39 | 60.9% | 31% | 10 744,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
143 | 68 |
2.2%
|
55 | 80.9% | 38.5% | 15 219,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
20 | 20 |
0.6%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
6 | 4 |
0.1%
|
3 | 75% | 50% | 628,00 DH |
| MCC FAZ |
BDD
BDD
|
2856 | 1369 |
43.9%
|
200 | 14.6% | 7% | 54 632,50 DH |
| MCC IMN |
BDD
BDD
|
827 | 254 |
8.1%
|
23 | 9.1% | 2.8% | 6 606,30 DH |
|
CONFIRMATION
confirmation
|
2178 | 620 |
19.9%
|
465 | 75% | 21.3% | 129 308,00 DH | |
| MCC MED |
BDD
BDD
|
245 | 34 |
1.1%
|
11 | 32.4% | 4.5% | 2 357,30 DH |
| MCC MRW2 |
BDD
BDD
|
701 | 117 |
3.8%
|
24 | 20.5% | 3.4% | 6 439,10 DH |
|
CONFIRMATION
confirmation
|
2920 | 970 |
31.1%
|
649 | 66.9% | 22.2% | 184 833,00 DH | |
| MCC MUS |
BDD
BDD
|
2887 | 1440 |
46.2%
|
251 | 17.4% | 8.7% | 70 538,80 DH |
|
CONFIRMATION
confirmation
|
74 | 16 |
0.5%
|
13 | 81.3% | 17.6% | 4 544,00 DH | |
| MCC RDA |
BDD
BDD
|
82 | 40 |
1.3%
|
5 | 12.5% | 6.1% | 1 350,00 DH |
| MCC SK |
BDD
BDD
|
1531 | 178 |
5.7%
|
43 | 24.2% | 2.8% | 11 544,00 DH |
|
CONFIRMATION
confirmation
|
3083 | 1068 |
34.2%
|
746 | 69.9% | 24.2% | 208 449,00 DH | |
| MCC SN |
BDD
BDD
|
898 | 358 |
11.5%
|
30 | 8.4% | 3.3% | 7 994,30 DH |
|
CONFIRMATION
confirmation
|
2713 | 806 |
25.8%
|
510 | 63.3% | 18.8% | 139 385,00 DH | |
| MCC WSM |
BDD
BDD
|
853 | 226 |
7.2%
|
41 | 18.1% | 4.8% | 11 329,20 DH |
|
CONFIRMATION
confirmation
|
2704 | 905 |
29%
|
631 | 69.7% | 23.3% | 174 795,00 DH | |
| simo |
AUTRE
Non défini
|
1 | 0 |
0%
|
0 | 0% | 0% | 0,00 DH |
| TOTAL CONFIRMATION | 18722 | 6245 | - | 4360 | 69.8% | 23.3% | 1 224 899,00 DH | |
| TOTAL BDD | 10880 | 4016 | - | 628 | 15.6% | 5.8% | 172 791,50 DH | |
| TOTAL GÉNÉRAL | 29603 | 10261 | - | 4988 | 48.6% | 16.8% | 1 397 690,50 DH | |