| Agent | Activité | Total Appels | Argumentés | Objectif (120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
190 | 73 |
60.8%
|
52 | 71.2% | 27.4% | 15 206,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
3 | 3 |
2.5%
|
0 | 0% | 0% | 0,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
1 | 1 |
0.8%
|
1 | 100% | 100% | 250,00 DH |
| MCC FAZ |
BDD
BDD
|
89 | 55 |
45.8%
|
9 | 16.4% | 10.1% | 2 150,00 DH |
| MCC IMN |
CONFIRMATION
confirmation
|
163 | 38 |
31.7%
|
24 | 63.2% | 14.7% | 6 948,00 DH |
| MCC MRW2 |
CONFIRMATION
confirmation
|
173 | 44 |
36.7%
|
25 | 56.8% | 14.5% | 6 060,00 DH |
| MCC MUS |
BDD
BDD
|
120 | 57 |
47.5%
|
12 | 21.1% | 10% | 3 490,60 DH |
| MCC SK |
CONFIRMATION
confirmation
|
147 | 40 |
33.3%
|
26 | 65% | 17.7% | 7 760,00 DH |
| MCC SN |
CONFIRMATION
confirmation
|
184 | 52 |
43.3%
|
33 | 63.5% | 17.9% | 10 049,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
126 | 40 |
33.3%
|
24 | 60% | 19% | 6 674,00 DH |
| TOTAL CONFIRMATION | 987 | 291 | - | 185 | 63.6% | 18.7% | 52 947,00 DH | |
| TOTAL BDD | 209 | 112 | - | 21 | 18.8% | 10% | 5 640,60 DH | |
| TOTAL GÉNÉRAL | 1196 | 403 | - | 206 | 51.1% | 17.2% | 58 587,60 DH | |
| Agent | Activité | Total Appels | Argumentés | Objectif (3120) | Confirmations | % Conf/Arg | % Conf/Traité | CA Généré |
|---|---|---|---|---|---|---|---|---|
| IKKO FTM |
CONFIRMATION
confirmation
|
6095 | 2418 |
77.5%
|
1877 | 77.6% | 30.8% | 540 134,00 DH |
| IKKO HJR |
CONFIRMATION
confirmation
|
36 | 19 |
0.6%
|
15 | 78.9% | 41.7% | 4 649,00 DH |
| IKKO MLK |
CONFIRMATION
confirmation
|
30 | 14 |
0.4%
|
11 | 78.6% | 36.7% | 3 250,00 DH |
| IKKO RNY |
CONFIRMATION
confirmation
|
45 | 44 |
1.4%
|
1 | 2.3% | 2.2% | 855,00 DH |
| MCC AMN |
CONFIRMATION
confirmation
|
2 | 2 |
0.1%
|
2 | 100% | 100% | 799,00 DH |
| MCC FAZ |
BDD
BDD
|
2444 | 1353 |
43.4%
|
254 | 18.8% | 10.4% | 73 231,00 DH |
|
CONFIRMATION
confirmation
|
163 | 65 |
2.1%
|
46 | 70.8% | 28.2% | 12 588,00 DH | |
| MCC IMN |
CONFIRMATION
confirmation
|
3873 | 1289 |
41.3%
|
1036 | 80.4% | 26.7% | 299 304,00 DH |
| MCC MRW2 |
CONFIRMATION
confirmation
|
4183 | 1445 |
46.3%
|
1011 | 70% | 24.2% | 291 756,00 DH |
| MCC MUS |
BDD
BDD
|
2745 | 1360 |
43.6%
|
268 | 19.7% | 9.8% | 69 775,40 DH |
|
CONFIRMATION
confirmation
|
192 | 85 |
2.7%
|
67 | 78.8% | 34.9% | 17 706,00 DH | |
| MCC SK |
CONFIRMATION
confirmation
|
4121 | 1350 |
43.3%
|
1018 | 75.4% | 24.7% | 298 014,00 DH |
| MCC SN |
CONFIRMATION
confirmation
|
4141 | 1344 |
43.1%
|
984 | 73.2% | 23.8% | 277 762,00 DH |
| MCC WSM |
CONFIRMATION
confirmation
|
4211 | 1603 |
51.4%
|
1099 | 68.6% | 26.1% | 311 928,00 DH |
| TOTAL CONFIRMATION | 27092 | 9678 | - | 7167 | 74.1% | 26.5% | 2 058 745,00 DH | |
| TOTAL BDD | 5189 | 2713 | - | 522 | 19.2% | 10.1% | 143 006,40 DH | |
| TOTAL GÉNÉRAL | 32281 | 12391 | - | 7689 | 62.1% | 23.8% | 2 201 751,40 DH | |